
Binance
Binance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Binance has 2.3 star rating based on 1132 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Binance to a friend or colleague.
- Rating Distribution
Pros: Easy to trade buy or sell cryptocurrencies, Good selection of crypto, Good when its working ok.
Cons: Impossible to get help, No way to speak to customer service, Impossible to communicate with exchange support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Binance has 2.3 star rating based on 1132 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Binance to a friend or colleague.
- Rating Distribution
Pros: Easy to trade buy or sell cryptocurrencies, Good selection of crypto, Good when its working ok.
Cons: Impossible to get help, No way to speak to customer service, Impossible to communicate with exchange support.52% of users think that Binance should improve its Customer Service.
38% of users say that they might use Binance in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Please reset my id", "This is My email id. Not login in binance please set my id", "was my safe place of withdrawal.", "At present i cant say anything about it. till its conclusion", "This is the best app I have ever used, complain and my complain I been added with an emidiate alercrity".
Most users ask Binance for the refund as a solution to their issues.
Review authors value the most Location and Layout of Store. Consumers are not pleased with Customer service and Product or Service Quality. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsecured account - all of my money was stolen
I had an account set up with Biance.us. Almost immediately, like the same day, someone had access to my account and took out all of my money.
I have taken all of the steps Biance.us requested in order to get my money returned.
They have since given me the silent treatment. I have hired a lawyer and plan to sue Biance.us
- Customer service department sticks
- Accounts are not secured
Preferred solution: Full refund
User's recommendation: Do not use Baince.us at all
Urgent. Call me. 00316********.Please. René den Boerrenedenboer@***.com
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I’m Prince complaining of my BTC that I bought from Naomi
I confirmed it the last day that she confirmed it but I did not see the exact amount of the crypto asset ..I need help growing of overview account as my assets are well arranged in earn wallet and try to solve the auto invest time as in my local time here it does not execute well unless I go through it as the corresponding assets and the exact amount in my spot wallet so being believed by the public in Binance for more share and education I love Binance ..thanks .
- Administrators should create more feature for sellers buyers
- More solid features for buyers and sellers
Preferred solution: My BTC from a seller called Noami with this code 414824 after the transaction no feedback on my Binance app here.then solve that issue.
User's recommendation: As we chat at the Binance page then the administrators should add more feature for security reasons not for a seller to dupe a buyer on the app.i really love the business and the trading .then help me her transaction code is there in the attached message here please solve it for me let me see the feedback of the transaction of the BTC..
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Binance ID 29281**** Marketing-Masters has scammed with as I new in Binance
I want to make a complaint against the seller named Marketing-Masters and his Binance ID number is 29281****. I ordered him for PKR 149,000 .
After receiving payment he said that you made payments through third party, but I made payments through my easy Paisa account I told him it's my account and I made payments with my account. Then he said contact me on WhatsApp. I contact him on WhatsApp, and he played game with me, he said that do as what I am saying. He said to your Binance account is with name Hassan not Mir Hassan therefore I can't release dollars.
I said I had completed many orders before this one. Then he said I am saying true someone change your account, and then he asked me how many dollars in your account? I said I have $203 then he asked me to show me, I showed him by taking screenshot and send it on his WhatsApp number then he said that transfer these dollars in my account. He gave me above said Binance ID 29281**** I transferred him these dollars and send him successful transaction screenshot.
Then he said I haven't received yet as soon as I received I will send you payments of these dollars, but he hasn't sent me Payment and now his numbers are off. He then just sent of PKR 104,300 instead of PKR 149,000 and didn't pay for my $203.
- Costumer service
User's recommendation: Please please don't buy dollars from him. He is fraud and he speaks a lie specially with new in the Binance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnbelievable. You are held up for weeks with warm words to prevent a payout
Preferred solution: Full refund
User's recommendation: Avoid working with Binance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDonation please
Hello... I asking that you donate to the program I live at.
It a homeless housing program. They take homeless people and over time work with them until they move to a apartment of there own or some available housing. I'm in the next step program of the shelter housing. I live in four bedroom house.
With three other roommates. It's a lovely place. I could never afford it on my own. They rent the house for $5000 a month.
It's a shame they could be using that money to help more people. A person that is involved with the shelter let us rent the house. We had to move from are last location when the owner decided to turn that property over. We all thought for a while we were going to be homeless again.
But no they found this place fortunately. I've been in the program three years. It's like no other. I have mental health problems.
And sometimes a lose a bit of control or get paranoid until I'm delusional. It happened before. I got into trouble because I tripped out and broke a car window. I had a flash of anger.
I was arrested. I called the program from jail and spoke to the supervisor and he did something I barely at the time believed he said I wasn't kicked out the program that they were going to work with me. I only had one thing standing in my way getting OR released on your own recognice. I was lucky I hadn't been in trouble in awhile and the judge showed mercy to me.
Thank the Most High. Because the supervisor told me they could only hold my spot at a max of 10 days in the worst case scenario. I got lucky both times. Here I'm thinking my worst fears of being homeless again after all this time.
I would lose everything. And they literally shocked me when he said they would still work with me. No other program would consider doing that. I know that to be a fact.
This program goes all the way out to keep you house and msintaing your mental health or whatever issues you might have. Believe me when I tell you this , this program is a true blessing. I'm grateful ever day that I'm housed here. And this is a trippy part.
When I first heard about this program my former programs housing specialist was answering s email she got about the program. They were looking for a person who had just graduated a sober living program and and dual diagnosis. I got the criteria perfectly. I went and looked at the house.
I was fine. I moved into the shelter for two days then I moved into are former house.ive been here three years. My housing is permanent. I'm so lucky.
I pay a very affordable rent. But the program I feel could use some help. I know this because some things changed. Stuff they had before now you had to have a emergency need to get it.
I know this probably isn't the best way to about it. But I'm asking if you could donate like $300,000 to the program it will go a long way for many people. Could you please do this??? I'm trying to help them.
I hope you bless my program. I appreciate it greatly. The name of the program called - Ascencia 1851 Tyburn St , Glendale , California , 91204. Front desk , 818-246-****.
My supervisor is named Ray Coleman this is hi number if you have any further questions - Ray - 818-843-****
My name is lamond pratcher. If you wish to contact me. Text me please... 828-339-****
Please bless my program.
I also have a idea for you to expand your business.it goesime this.
Invite people to be a active account holder with a basic minimum funded account. But this is there benefit there pet has a tracking device contacted to Nina ce system that tracked there mileage. They earn crypto for walking have it svy for a cat or dog. One mile is 20 cent.
It will add add. But it will also bring you many new users to your platform once they hear there animal can earn themoney just for walking. Have the system in real time tracking device you'll have to develop. What do you think of that idea???
Hopefully it good for you. Would you please look out for my program please...
Thank you for your time...
Sincerely
Lamond pratcher
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Verified ReviewerAlphabanc
- Fast transfer of deposit to binance account
- Not easy to contact
Preferred solution: Full refund
User's recommendation: do not deal with Alphabanc
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need to have an email checked out to see if it is legit or not

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Prüfung Betrugsversuch
Hallo, ich habe gestern eine E-Mail bekommen von der Adresse: binancefinancialgroup@***.com
Der Text lautet wie folgt:
Waiting for activation
We are awaiting activation of the account for withdrawal o funds in the amount of 165 499 USD. To receive a transfe to your Binance account, you need to make a deposit in the amount of 1200 USDT (TRC-20) to the account TXtLgpshYDdj3CKhYcZffWruZfPTAPNs3m
This is your reserve account to confirm the transfer.
The amount will be withheld at the time of transfer and will be returned after receipt of the principal amount.
Log in to your account
Don't recognize this activity? Please reset your password and contact customer support immediately.
This is an automated message, please do not reply.
Können Sie mir sagen ob diese E-Mail von Ihnen kommt oder Betrug ist?
Vielen Dank.
Jana Müller
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Regarding a scam that was performed
Company fixed the issue and I have been provided with full refund.
seller details:-
user ID (name) Sunio
upi ID (name) Parbati Murmu\931**** (suniomerchant@***i)
order number 205526****124469****
amount 27500INR (291USDT)
After I deposited my amount through gpay to the sellers upi ID he did not release the USDT to my account, on my end while I was proceeding with my payment the notified time has run out and further, I did send the screenshot of the payment to my seller but even after being online for over 24 hours there was no response. I tried contacting him and was only left with no response, it has been over 24 hours now and that is why I had to report this cause immediately.
Either the seller releases the USDT to my account or refund my cash as soon as possible. Im requesting for a quick response.
- Non
- Non-existent customer service
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI had a dispute with a buy but, we’ve settled yet the restrictions on my account hasn’t been lifted.
On the 15-09-2023, I had a dispute issue with a buyer where I was overpaid by the buyer. He was supposed to pay me #18,445 naira but he paid me the sum of #180,445 therefore, overpaying me by #162,000.
I didnt refund him the money immediately sincerely(I was going through a lot financially) at the time. But Ive settled with my counterpart, Ive made the total payment of 166,000 whichs even more than what I owed just to show my sincerity. He has confirmed to me he got the money so, weve settled our dispute but my account is still on restriction to make withdrawals, Im gonna send my prove of payment and chat with counterpart in the chat box.
Please I hope this would be looked into ASAP. Thank you
- Easy to trade buy or sell cryptocurrencies
- There is no way to email or contact binance in any way
Preferred solution: I want my account restored back to normal.
User's recommendation: Binance haven't released my account off it’s restrictions, it’s been over a week now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe funds were de-balanced but not transferred
Hello, my name is Jeyhun Akbarli. I am registered on the e-f.pro platform belonging to "Elio Finance" (m7t5rd - 203****) and invested $6000.
I wanted to transfer $7,000 out of $15,000 in my account to my Binance account. The funds were de-balanced but not transferred to my Binance account. 1 hour later, a person who identified himself as an employee of Barclays Bank called me and informed me that my account was frozen because of a suspicious transaction and that if I did not pay a deposit of $3,000 within two days, all the funds would be appropriated by the bank. Although I offered him to keep the funds in my account ($8,000) as collateral and transfer the remaining $7,000 to my Binance account, he asked me to pay $3,000.
I am asking you to help me as soon as possible regarding the problem that has arisen (tomorrow is the deadline). Unfortunately, I've used up my entire credit limit and can't get $3,000 anywhere right now. All my funds were $15,000 in my account. I have 3 young children, if this issue is not resolved, my family will fall apart.
Note: I did not do anything illegal, I carried out all transactions with the advice of Albert Makarov, an analyst of "Elio Finance" firm.
But I mistakenly bought 0.9 XAUUSD instead of 0.09 (I'm sure I typed 0.09).
In order not to be completely bankrupt, I borrowed 3,000 dollars from the company "Millennium" and then took the loan and returned it. Now I had no other money.
User's recommendation: Don't give money to companies like Elio Finance

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Deceptive and misleading
I have had a binance account for 5 years and have tried to take out my investment as I can really use it during the darkest time in my life only to find out I don't have an account one day, then the next day a lady found my account and gave me a link, the hash, transaction number and ID along with confirming that I have. 0.75 btc and also gave me a link.
Then today I was asking why I have not received any response or deposit they tell me I have no account.
So I've lost everything in this past week and then had them call me a liar after giving them all of the information, and the payment again, they turn around and tell me to contact the law. I have, I've also joined the class action law suit as they are known for deceptive business practices.
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |A3435****y.com@***.com
Greetings, my friends. I am Amir Khalili, I am a physically disabled wheelchair user.
My job is to repair wheelchairsMy total savings was $50. I bought ethereum to make a profit, but when I sent it to the exchange address, the network was not verified, and because it was low, my rose remained in the terrace wallet and I do not have access. I am working hard to provide for myself and my family. I just request that you return my currency to my trust wallet address, I am sureHumanity still exists.
Thank you. I sent my Volt Ethereum address. Check and return.
Thank you. 0x1eCaA01D53aD32E896ff109682BD989efef93B88
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Verified Buyer |I don t know how to trade With bots
User's recommendation: Don t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBitcoin withdraw
- Non
- Lost money and time
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute settled but restrictions not lifted from my account still
Preferred solution: I just want my account functioning properly again like it used to since I’ve settled with the buyer.
User's recommendation: I just want the restriction on my p2p functions so I can continue trading with the app
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Please you need to beware of this company, and if you had lost to them already, kindly reach out to Www. Vec trenfusser .tecH for help
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Just an update. Binance.us does not run a legitimate business.
Their customer service department is full of employees who lie and who do not return phone calls.
Anyone having problems with Binance.us, sue them. That gets their attention.
DO NOT contact any of these people! They are going to try to scam you!!!!
I’m going through the same situation. I email every day with no response. I wired transferred then could not invest, cannot log in
You can massage me on email jeffscott750@***.com